Delivery Information

Most cosplay costumes are ready to ship, aiming to provide you with outfits closely resembling those seen in original anime or video games.

The estimated shipping time is determined during the checkout process and depends on factors such as the chosen shipping method (economy or express), item processing time, and delivery destination. International shipping fees are also calculated at checkout. Please note that overnight shipping is not available for pre-ordered items. The processing time for pre-ordered items may be up to 45 business days or longer. It is important to keep an eye on your email for communication from our customer service team. We will inform you if there are any shipping issues with your order. Once your package is dispatched, you can log in to your account and track the status of your order in the 'My Orders' section. If the estimated delivery date has passed and you have not received your order, please do not hesitate to reach out to us for further assistance.

It is highly recommended that you place your order at least 2-3 weeks before your desired receive date. To ensure a smooth transaction, please stay in communication with our customer service department. Rest assured that if any shipping issues arise with your order, we will notify you promptly via email. Order with confidence and peace of mind knowing that we are here to assist you every step of the way.

Please be aware that utilizing courier services such as DHL for shipping will result in expedited delivery speeds; however, it is important to note that you may be required to pay taxes in accordance with your country's customs policies.

For further information on shipping specifics, please refer to the table provided below.

 ECONOMYEXPRESSSTANDARD
USA10-16 business day4-6 business day5-7 business day
UK7-11 business day5-7 business day6-10 business day
CA18-25  business day5-7 business day/
AU/5-7 business day12-18 business day
DE7-11 business day5-7 business day6-10 business day
FR7-11 business day5-7 business day6-10 business day

All of our orders are shipped via YunExpress, the Post Office, DHL, FedEx, and other carriers depending on your location and the shipping method you choose.

Prohibited Destinations, Specially Designated Nationals, Restricted Destinations

Mailers may not send items to the following countries or regions:

Cuba.

Iran.

North Korea.

Ukraine

Some Ocean / Island States and Some countries at war and turmoil

Some Countries with inconvenient postal express delivery / logistics


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